On Time Deliveries:

Complete addresses and phone numbers help deliveries arrive on time. Your order can be sent across town- or across the US or Canada- the very same day. If you have a doubt as to when you think your order will be delivered, please contact us.

 

Sundays And National Holidays:

We will attempt to complete your request for deliveries scheduled for these days, however as most of our affiliates are closed on these days we may need to contact you for approval for an alternative delivery date. Please provide a valid e-mail address, cell or home phone number in case we need to contact you.

 

International Orders:

International orders require about 48 hours from the time placed to deliver. We generally ask the overseas florists to select the best seasonal flowers when filling our orders, however, your preference for colors or types of flowers always takes precedence.  Selections of flowers available will vary by country.

 

Receiving Flowers:

If your flowers are not received to your satisfaction, please call us.  If for some reason the flowers that you ordered are not available for delivery then we will notify you immediately. We can also issue a credit for flowers to be delivered at a later date.

 

Prompt Delivery Service:

We pride ourselves on prompt, efficient and personalized service that you can count on to meet all your floral needs. Please allow us to suggest available items for prompt delivery of "last minute" gifts during holiday periods. Place holiday orders early for the best selection... and your peace of mind.

 

Delivery Substitutions:

We may ask for a second choice regarding specific items to assure a timely delivery of your gift. We will make every effort to fill your order as close as possible to your original selection. Seasonal and regional conditions affect the supply of flowers and plants. Specific varieties of colors may not always be available or meet our quality standards. Substitutions may be necessary to fulfill your floral and container requirements.